Data entry jobs near me in New Delhi 2022 October

 Data entry jobs near me in New Delhi 2022 October

Data entry jobs near me in New Delhi 2022 October

Data Researcher

Salary 50,000/month

Job details

Job Type

Full-time

Remote

Full Job Description

Location - Remote

Exp 1-2 yrs

Xeno is an AI-driven CRM company for large D2C brands and retailers. We have some of the biggest brands in our portfolio like Tommy Hilfiger, CK, jack & jones, levis, taco bell, barbeque nation, etc. Xeno enables large D2C brands & omnichannel retailers to engage their customers across eCommerce & stores. With the digital retail wave alongside us, we’ve seen a 7x growth in the number of brands using Xeno over the last year.

Everyone at Xeno lives by two simple concepts of Impact and Ownership.

We want you to own your work. And we promise to show you the impact it creates in the lives of millions worldwide.

This is your chance to build the future of marketing.

We are looking for a creative mind who enjoys working at the intersection of marketing and data.

This role is for you if?

You have the willingness to learn, a strong work ethic, and solve business problems through innovative solutions.

Finally, you're passionate about data and business research. You like bringing a fresh perspective to the room and your ideas are backed with logical thinking and numbers.

What you will be doing

Xeno is looking for a Data Research & CRM Associate who will be working on Data research, Data structures, and CRM maintenance & enhancements.
This is your chance to experiment, learn & grow exponentially while having fun on the side.

Roles & Responsibilities:

Lead data research on high-profile individuals/companies as potential leads for the company across all departmental needs.

Support the growth team in all its data & CRM initiatives including but not limited to data research, product optimization, reporting, and cleaning & creating data structures.

How it’ll feel to work at Xeno

We're all co-owners of Xeno. 100% of the people working at Xeno own equity in the company. As co-owners of Xeno, here's how we define a HAPPYxen we enjoy working alongside.

• Humble & honest

• Audacious
• Positive
• Passionate

• Yearning to learn

And we have a simple philosophy to work together. WE WIN.

• Win together

• Enjoy the journey
• Winning starts from partner wins
• Innovate to solve problems

• Never settle

What Xeno's culture will mean to you

You'll have complete ownership & freedom to drive Xeno's marketing.

Company > Team: Your performance will be judged more by us winning together as a company vs. just your/ your team's performance.

Accountability at Xeno isn't top-down. You'll be accountable to all Happyxens to deliver results & together grow the company since your performance impacts their growth & vice versa. You'll be expected to hold people beyond your team accountable too.

You will do the best work of your life while having fun

Financial Planning & Analysis Analyst

Job details

Benefits & Perks

Work from home

Job Type

Full-time

Remote

Benefits

Pulled from the full job description

Work from home

Full Job Description

Job Title:

Financial Planning & Analysis Analyst

Job Description

• Essential Functions/Core Responsibilities
• Responsible for the analysis and commentary of month end financial performance
• Accurate mid month forecasting Accurate quarterly forecasting Responsible for the annual budgeting process for UK & I , ensuring appropriate stakeholders are well informed and represented.
• Seen as a business partner for the organisation, building relationships to ensure integration and understanding with other functions
• Identify and assess risks and opportunities
• Educate the wider stakeholder teams to understand reporting and analysis Contribute and attend weekly trading meeting ensuring data is accurate and timely Highlight trends and drivers of enable business to achieve budgets plans. Regular engagement with functional leaders to enable understanding of data and reports Ad-hoc projects as required to enhance business improvement
• Candidate Profile
• PQ / Qualified Accountant/Strong financial acumen FP&A experience English - Comprehension - Full professional Proficiency Ability to analyze & work across a broad spectrum of data and effectively summarise Ability to produce well written and persuasive proposals Ability to operate autonomously and leverage other teams within the business Ability to interpret data and assumptions

Location:

Bulgaria - Work at Home

Language Requirements:

English (Required)

Time Type:

Full time

Support Specialist (Voice)

₹90,000 a month

Job details

Job Type

Remote

Benefits

Pulled from the full job description

Work from home

Full Job Description

Job Description

(US Shift – Work From Home) and (US & UK Shifts)

As Support Specialist, you will:

• Provide Customer Service: Deliver outstanding technical support for our software to our customers and business partners over the phone
  and through email, with a focus on accounting.
• Identify Solutions: Troubleshoot questions and engage in problem resolution for our software, build your technical knowledge, and
  maximize client satisfaction.
• Make Suggestions: Obtain client feedback and provide input to improve client satisfaction.
  Maintain accurate, thorough call records in our tracking system.
• Be Challenged: Engage in ongoing learning and growth through rewarding projects.

Profile Requirements

US Shift – Work from Home
(Candidate should be able to visit our office based in Vadodara once in 4 months)

• 3+ years of Customer service experience in Voice Support.
• Post–high school education in computer, business, or accounting field preferred.
• Experience with troubleshooting computer software.
• Adept technology user with a drive to learn about new technologies.
• Finance or accounting–related systems or programs experience.
• Knowledge of accounting functions such as debits, credits, and statements.
• Strong written and verbal communication skills.

US & UK Shifts

• 2+ years of Customer service experience in Voice Support– preferably with native US speakers.
• Excellent written and verbal English skills.
• Prior experience with technical PC support a big plus.
• Post–high school education preferred.
• Adept technology user with a drive to learn about new technologies

Support Escalation Management IC3

₹80,000 a month

Full Job Description

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Modern Life, Gaming and Customer Service (MLGCS) team is a group of 350+ Microsoft employees and over 9,500+ Delivery Partners Advocates spanning 40 sites across the globe. The MLGCS organization provides service and support for all Microsoft consumer products and services, as well as commercial customer service support, customer protection and fraud. We enable and protect Microsoft’s customers through creating a people first culture, adding value for every customer and helping our customers be safe and secure.

The Microsoft Executive Escalation team intakes and resolves cases that come to Microsoft outside of the designed support model. We seek to learn from every interaction and advocate for an effortless support experience to bring the voice of the customer into the design of the future. We work across the complete range of consumer offerings including software, services and devices.

Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The Customer Relationship Manager is responsible for handling customer escalations that come to the team through channels such as Executive, Legal and Press. Escalations will require direct customer interaction via phone with the goal of identifying and resolving issues related to consumer products and services, ensuring they are resolved within established guidelines/policies. These escalations are some of our most challenging and difficult customer issues and will at times require the individual to deal with highly sensitive customers and situations. Customer relationship managers are highly motivated people with empathy, passion, integrity, and a knack for investigation & problem solving. Customer relationship managers represent Microsoft by providing world class service and displaying our core principles in all their work.

Responsibilities:

• Customer recovery and problem resolution. Fully owning the customer relationship through to resolution
• Working directly with the customer across all lines of business including technical, devices, accounts, and billing
• Internal and external relationship management
• Managing issues in tight collaboration with call centers, Legal and press teams
• Documentation of customer issues for further analysis by the business
• Identifying reoccurring or emerging issues and escalating to the appropriate channels
• Collaborating with teams such as Legal and Public relations to ensure issues are managed appropriately
• Ensuring strict service levels are adhered to
• Self-prioritize and manage case work
• Cross training and team operational projects
• Follows all privacy policies, legal considerations

Qualifications

Required Qualifications:

• 6 to 7 years of experience working with Microsoft Products. Deep Technical support experience for the Windows and Office software (including consumer versions).

Preferred Qualifications:

• Customer Service and support experience
• Prior experience as a Support Engineer in Windows and Office products
• Demonstrated business maturity
• Escalation management & Critical situation handling
• Problem solving and research skills
• Organizational skills with attention to detail
• Understanding of Reverse logistics
• ITIL or similar problem management

Personal Attributes/Interpersonal Skills:

• Collaborative team player with strong stakeholder management skills
• Excellent time organization and close-out discipline
• Problem solver that can identify both short term mitigation and propose options for longer term resolution
• Strong written and verbal communication skills
• Excellent judgment, decision making skills, and the ability to work under continual deadline pressure
• Ability to manage and work within ambiguity to reach a successful outcome
• Ability to influence and build relationships in an international environment
• Inquisitive and proactive, actively seeing new problems
• Work remotely on individual issues whilst contributing to the team success

Technical Skills

• Microsoft Windows
• Microsoft Office
• Technical troubleshooting

Language

• Fluent English

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Database Quality Analyst

₹80,000 a month

Job details

Job Type

Full-time

Remote

Full Job Description

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The primary responsibility of this role is to continuously drive improvements in the quality of output in Cision’s Database Research business to ensure a positive customer experience.

Responsibilities

• Have a high quality/accuracy focus. Demand high quality levels in others.
• To be able to effectively plan and manage your working day to fully meet individual & departmental objectives and KPIs.
• Provide a service of the highest standard, following up on issues in a professional and timely manner.
• Working closely with other departments ensuring consistent delivery of results for both the business and its customers.
• Establish an extensive knowledge of the Quality Assurance processes, whilst maintaining a high-level understanding of the company’s operating systems, enabling the effective implementation of the departmental/customer policies and procedures.
• Ensure that Standard Operating Procedures (SOPs) are always followed to deliver consistent service internally and to all customers. Flag any issues with SOPs and actively look for improvements to enhance the customer's experience of Cision’s service.
• Have a high quality/accuracy focus. Demands high quality levels in other departments.
• Work with the QAM to actively seek out opportunities to further develop your knowledge and skills.

Essential Skills

• Communication: good verbal and written communication, strong interpersonal skills, excellent telephone manner.
• Third Party Vendors: Experience of dealing with third party vendors
• IT skills: Microsoft Office applications including Word, Excel and PowerPoint
• Results Oriented: strives to meet deadlines, uses initiative and readiness to make decisions.
• Determined: demonstrates a determination to succeed and has a consistent work rate
• Process Improvement: Can evaluate process and understands how to positively impact it.
• Problem Solving: Can identify problems and get to the root cause of issues in a timely manner.
• Proactively seeks to create solutions.

Key Competencies

• Organization: highly organized and focused
• Accuracy & Attention to Detail: checks work for errors, performs routine or repetitious tasks with care and attention, understands importance of detail.
• Relationship Building: ability to build relationships across teams.
• Sense of Urgency: works with urgency and speed to meet deadlines.
• Team Player: flexible, co-operative, helpful, willing to assist others in busy times.
• Self-Disciplined: proactive, works systematically, uses time efficiently and has ability to prioritize and meet deadlines.
• Adaptable to Change: Adaptable, interested in learning and developing to meet changing situations, an enthusiastic approach to the introduction of innovative technology and ideas

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Must Read this Article: Online data entry jobs 2022 for male and female

Must Read this Article: PAF Jobs 2022 | Pakistan Jobs 2022

Must Read this Article: UET Jobs 2022 | Government Jobs 2022

 Data entry jobs near me in New Delhi

Data entry jobs near me

Data Researcher

Salary 50,000/month

Job details

Job Type

Full-time

Remote

Full Job Description

Location - Remote

Exp 1-2 yrs

Xeno is an AI-driven CRM company for large D2C brands and retailers. We have some of the biggest brands in our portfolio like Tommy Hilfiger, CK, jack & jones, levis, taco bell, barbeque nation, etc. Xeno enables large D2C brands & omnichannel retailers to engage their customers across eCommerce & stores. With the digital retail wave alongside us, we’ve seen a 7x growth in the number of brands using Xeno over the last year.

Everyone at Xeno lives by two simple concepts of Impact and Ownership.

We want you to own your work. And we promise to show you the impact it creates in the lives of millions worldwide.

This is your chance to build the future of marketing.

We are looking for a creative mind who enjoys working at the intersection of marketing and data.

This role is for you if?

You have the willingness to learn, a strong work ethic, and solve business problems through innovative solutions.

Finally, you're passionate about data and business research. You like bringing a fresh perspective to the room and your ideas are backed with logical thinking and numbers.

What you will be doing

Xeno is looking for a Data Research & CRM Associate who will be working on Data research, Data structures, and CRM maintenance & enhancements.
This is your chance to experiment, learn & grow exponentially while having fun on the side.

Roles & Responsibilities:

Lead data research on high-profile individuals/companies as potential leads for the company across all departmental needs.

Support the growth team in all its data & CRM initiatives including but not limited to data research, product optimization, reporting, and cleaning & creating data structures.

How it’ll feel to work at Xeno

We're all co-owners of Xeno. 100% of the people working at Xeno own equity in the company. As co-owners of Xeno, here's how we define a HAPPYxen we enjoy working alongside.

• Humble & honest

• Audacious
• Positive
• Passionate

• Yearning to learn

And we have a simple philosophy to work together. WE WIN.

• Win together

• Enjoy the journey
• Winning starts from partner wins
• Innovate to solve problems

• Never settle

What Xeno's culture will mean to you

You'll have complete ownership & freedom to drive Xeno's marketing.

Company > Team: Your performance will be judged more by us winning together as a company vs. just your/ your team's performance.

Accountability at Xeno isn't top-down. You'll be accountable to all Happyxens to deliver results & together grow the company since your performance impacts their growth & vice versa. You'll be expected to hold people beyond your team accountable too.

You will do the best work of your life while having fun

Financial Planning & Analysis Analyst

Job details

Benefits & Perks

Work from home

Job Type

Full-time

Remote

Benefits

Pulled from the full job description

Work from home

Full Job Description

Job Title:

Financial Planning & Analysis Analyst

Job Description

• Essential Functions/Core Responsibilities
• Responsible for the analysis and commentary of month end financial performance
• Accurate mid month forecasting Accurate quarterly forecasting Responsible for the annual budgeting process for UK & I , ensuring appropriate stakeholders are well informed and represented.
• Seen as a business partner for the organisation, building relationships to ensure integration and understanding with other functions
• Identify and assess risks and opportunities
• Educate the wider stakeholder teams to understand reporting and analysis Contribute and attend weekly trading meeting ensuring data is accurate and timely Highlight trends and drivers of enable business to achieve budgets plans. Regular engagement with functional leaders to enable understanding of data and reports Ad-hoc projects as required to enhance business improvement
• Candidate Profile
• PQ / Qualified Accountant/Strong financial acumen FP&A experience English - Comprehension - Full professional Proficiency Ability to analyze & work across a broad spectrum of data and effectively summarise Ability to produce well written and persuasive proposals Ability to operate autonomously and leverage other teams within the business Ability to interpret data and assumptions

Location:

Bulgaria - Work at Home

Language Requirements:

English (Required)

Time Type:

Full time

Support Specialist (Voice)

₹90,000 a month

Job details

Job Type

Remote

Benefits

Pulled from the full job description

Work from home

Full Job Description

Job Description

(US Shift – Work From Home) and (US & UK Shifts)

As Support Specialist, you will:

• Provide Customer Service: Deliver outstanding technical support for our software to our customers and business partners over the phone
  and through email, with a focus on accounting.
• Identify Solutions: Troubleshoot questions and engage in problem resolution for our software, build your technical knowledge, and
  maximize client satisfaction.
• Make Suggestions: Obtain client feedback and provide input to improve client satisfaction.
  Maintain accurate, thorough call records in our tracking system.
• Be Challenged: Engage in ongoing learning and growth through rewarding projects.

Profile Requirements

US Shift – Work from Home
(Candidate should be able to visit our office based in Vadodara once in 4 months)

• 3+ years of Customer service experience in Voice Support.
• Post–high school education in computer, business, or accounting field preferred.
• Experience with troubleshooting computer software.
• Adept technology user with a drive to learn about new technologies.
• Finance or accounting–related systems or programs experience.
• Knowledge of accounting functions such as debits, credits, and statements.
• Strong written and verbal communication skills.

US & UK Shifts

• 2+ years of Customer service experience in Voice Support– preferably with native US speakers.
• Excellent written and verbal English skills.
• Prior experience with technical PC support a big plus.
• Post–high school education preferred.
• Adept technology user with a drive to learn about new technologies

Support Escalation Management IC3

₹80,000 a month

Full Job Description

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Modern Life, Gaming and Customer Service (MLGCS) team is a group of 350+ Microsoft employees and over 9,500+ Delivery Partners Advocates spanning 40 sites across the globe. The MLGCS organization provides service and support for all Microsoft consumer products and services, as well as commercial customer service support, customer protection and fraud. We enable and protect Microsoft’s customers through creating a people first culture, adding value for every customer and helping our customers be safe and secure.

The Microsoft Executive Escalation team intakes and resolves cases that come to Microsoft outside of the designed support model. We seek to learn from every interaction and advocate for an effortless support experience to bring the voice of the customer into the design of the future. We work across the complete range of consumer offerings including software, services and devices.

Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The Customer Relationship Manager is responsible for handling customer escalations that come to the team through channels such as Executive, Legal and Press. Escalations will require direct customer interaction via phone with the goal of identifying and resolving issues related to consumer products and services, ensuring they are resolved within established guidelines/policies. These escalations are some of our most challenging and difficult customer issues and will at times require the individual to deal with highly sensitive customers and situations. Customer relationship managers are highly motivated people with empathy, passion, integrity, and a knack for investigation & problem solving. Customer relationship managers represent Microsoft by providing world class service and displaying our core principles in all their work.

Responsibilities:

• Customer recovery and problem resolution. Fully owning the customer relationship through to resolution
• Working directly with the customer across all lines of business including technical, devices, accounts, and billing
• Internal and external relationship management
• Managing issues in tight collaboration with call centers, Legal and press teams
• Documentation of customer issues for further analysis by the business
• Identifying reoccurring or emerging issues and escalating to the appropriate channels
• Collaborating with teams such as Legal and Public relations to ensure issues are managed appropriately
• Ensuring strict service levels are adhered to
• Self-prioritize and manage case work
• Cross training and team operational projects
• Follows all privacy policies, legal considerations

Qualifications

Required Qualifications:

• 6 to 7 years of experience working with Microsoft Products. Deep Technical support experience for the Windows and Office software (including consumer versions).

Preferred Qualifications:

• Customer Service and support experience
• Prior experience as a Support Engineer in Windows and Office products
• Demonstrated business maturity
• Escalation management & Critical situation handling
• Problem solving and research skills
• Organizational skills with attention to detail
• Understanding of Reverse logistics
• ITIL or similar problem management

Personal Attributes/Interpersonal Skills:

• Collaborative team player with strong stakeholder management skills
• Excellent time organization and close-out discipline
• Problem solver that can identify both short term mitigation and propose options for longer term resolution
• Strong written and verbal communication skills
• Excellent judgment, decision making skills, and the ability to work under continual deadline pressure
• Ability to manage and work within ambiguity to reach a successful outcome
• Ability to influence and build relationships in an international environment
• Inquisitive and proactive, actively seeing new problems
• Work remotely on individual issues whilst contributing to the team success

Technical Skills

• Microsoft Windows
• Microsoft Office
• Technical troubleshooting

Language

• Fluent English

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Database Quality Analyst

₹80,000 a month

Job details

Job Type

Full-time

Remote

Full Job Description

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The primary responsibility of this role is to continuously drive improvements in the quality of output in Cision’s Database Research business to ensure a positive customer experience.

Responsibilities

• Have a high quality/accuracy focus. Demand high quality levels in others.
• To be able to effectively plan and manage your working day to fully meet individual & departmental objectives and KPIs.
• Provide a service of the highest standard, following up on issues in a professional and timely manner.
• Working closely with other departments ensuring consistent delivery of results for both the business and its customers.
• Establish an extensive knowledge of the Quality Assurance processes, whilst maintaining a high-level understanding of the company’s operating systems, enabling the effective implementation of the departmental/customer policies and procedures.
• Ensure that Standard Operating Procedures (SOPs) are always followed to deliver consistent service internally and to all customers. Flag any issues with SOPs and actively look for improvements to enhance the customer's experience of Cision’s service.
• Have a high quality/accuracy focus. Demands high quality levels in other departments.
• Work with the QAM to actively seek out opportunities to further develop your knowledge and skills.

Essential Skills

• Communication: good verbal and written communication, strong interpersonal skills, excellent telephone manner.
• Third Party Vendors: Experience of dealing with third party vendors
• IT skills: Microsoft Office applications including Word, Excel and PowerPoint
• Results Oriented: strives to meet deadlines, uses initiative and readiness to make decisions.
• Determined: demonstrates a determination to succeed and has a consistent work rate
• Process Improvement: Can evaluate process and understands how to positively impact it.
• Problem Solving: Can identify problems and get to the root cause of issues in a timely manner.
• Proactively seeks to create solutions.

Key Competencies

• Organization: highly organized and focused
• Accuracy & Attention to Detail: checks work for errors, performs routine or repetitious tasks with care and attention, understands importance of detail.
• Relationship Building: ability to build relationships across teams.
• Sense of Urgency: works with urgency and speed to meet deadlines.
• Team Player: flexible, co-operative, helpful, willing to assist others in busy times.
• Self-Disciplined: proactive, works systematically, uses time efficiently and has ability to prioritize and meet deadlines.
• Adaptable to Change: Adaptable, interested in learning and developing to meet changing situations, an enthusiastic approach to the introduction of innovative technology and ideas

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Must Read this Article: Online data entry jobs 2022 for male and female

Must Read this Article: PAF Jobs 2022 | Pakistan Jobs 2022

Must Read this Article: UET Jobs 2022 | Government Jobs 2022

 Data entry jobs near me in New Delhi

Data entry jobs near me

Data Researcher

Salary 50,000/month

Job details

Job Type

Full-time

Remote

Full Job Description

Location - Remote

Exp 1-2 yrs

Xeno is an AI-driven CRM company for large D2C brands and retailers. We have some of the biggest brands in our portfolio like Tommy Hilfiger, CK, jack & jones, levis, taco bell, barbeque nation, etc. Xeno enables large D2C brands & omnichannel retailers to engage their customers across eCommerce & stores. With the digital retail wave alongside us, we’ve seen a 7x growth in the number of brands using Xeno over the last year.

Everyone at Xeno lives by two simple concepts of Impact and Ownership.

We want you to own your work. And we promise to show you the impact it creates in the lives of millions worldwide.

This is your chance to build the future of marketing.

We are looking for a creative mind who enjoys working at the intersection of marketing and data.

This role is for you if?

You have the willingness to learn, a strong work ethic, and solve business problems through innovative solutions.

Finally, you're passionate about data and business research. You like bringing a fresh perspective to the room and your ideas are backed with logical thinking and numbers.

What you will be doing

Xeno is looking for a Data Research & CRM Associate who will be working on Data research, Data structures, and CRM maintenance & enhancements.
This is your chance to experiment, learn & grow exponentially while having fun on the side.

Roles & Responsibilities:

Lead data research on high-profile individuals/companies as potential leads for the company across all departmental needs.

Support the growth team in all its data & CRM initiatives including but not limited to data research, product optimization, reporting, and cleaning & creating data structures.

How it’ll feel to work at Xeno

We're all co-owners of Xeno. 100% of the people working at Xeno own equity in the company. As co-owners of Xeno, here's how we define a HAPPYxen we enjoy working alongside.

• Humble & honest

• Audacious
• Positive
• Passionate

• Yearning to learn

And we have a simple philosophy to work together. WE WIN.

• Win together

• Enjoy the journey
• Winning starts from partner wins
• Innovate to solve problems

• Never settle

What Xeno's culture will mean to you

You'll have complete ownership & freedom to drive Xeno's marketing.

Company > Team: Your performance will be judged more by us winning together as a company vs. just your/ your team's performance.

Accountability at Xeno isn't top-down. You'll be accountable to all Happyxens to deliver results & together grow the company since your performance impacts their growth & vice versa. You'll be expected to hold people beyond your team accountable too.

You will do the best work of your life while having fun

Financial Planning & Analysis Analyst

Job details

Benefits & Perks

Work from home

Job Type

Full-time

Remote

Benefits

Pulled from the full job description

Work from home

Full Job Description

Job Title:

Financial Planning & Analysis Analyst

Job Description

• Essential Functions/Core Responsibilities
• Responsible for the analysis and commentary of month end financial performance
• Accurate mid month forecasting Accurate quarterly forecasting Responsible for the annual budgeting process for UK & I , ensuring appropriate stakeholders are well informed and represented.
• Seen as a business partner for the organisation, building relationships to ensure integration and understanding with other functions
• Identify and assess risks and opportunities
• Educate the wider stakeholder teams to understand reporting and analysis Contribute and attend weekly trading meeting ensuring data is accurate and timely Highlight trends and drivers of enable business to achieve budgets plans. Regular engagement with functional leaders to enable understanding of data and reports Ad-hoc projects as required to enhance business improvement
• Candidate Profile
• PQ / Qualified Accountant/Strong financial acumen FP&A experience English - Comprehension - Full professional Proficiency Ability to analyze & work across a broad spectrum of data and effectively summarise Ability to produce well written and persuasive proposals Ability to operate autonomously and leverage other teams within the business Ability to interpret data and assumptions

Location:

Bulgaria - Work at Home

Language Requirements:

English (Required)

Time Type:

Full time

Support Specialist (Voice)

₹90,000 a month

Job details

Job Type

Remote

Benefits

Pulled from the full job description

Work from home

Full Job Description

Job Description

(US Shift – Work From Home) and (US & UK Shifts)

As Support Specialist, you will:

• Provide Customer Service: Deliver outstanding technical support for our software to our customers and business partners over the phone
  and through email, with a focus on accounting.
• Identify Solutions: Troubleshoot questions and engage in problem resolution for our software, build your technical knowledge, and
  maximize client satisfaction.
• Make Suggestions: Obtain client feedback and provide input to improve client satisfaction.
  Maintain accurate, thorough call records in our tracking system.
• Be Challenged: Engage in ongoing learning and growth through rewarding projects.

Profile Requirements

US Shift – Work from Home
(Candidate should be able to visit our office based in Vadodara once in 4 months)

• 3+ years of Customer service experience in Voice Support.
• Post–high school education in computer, business, or accounting field preferred.
• Experience with troubleshooting computer software.
• Adept technology user with a drive to learn about new technologies.
• Finance or accounting–related systems or programs experience.
• Knowledge of accounting functions such as debits, credits, and statements.
• Strong written and verbal communication skills.

US & UK Shifts

• 2+ years of Customer service experience in Voice Support– preferably with native US speakers.
• Excellent written and verbal English skills.
• Prior experience with technical PC support a big plus.
• Post–high school education preferred.
• Adept technology user with a drive to learn about new technologies

Support Escalation Management IC3

₹80,000 a month

Full Job Description

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Modern Life, Gaming and Customer Service (MLGCS) team is a group of 350+ Microsoft employees and over 9,500+ Delivery Partners Advocates spanning 40 sites across the globe. The MLGCS organization provides service and support for all Microsoft consumer products and services, as well as commercial customer service support, customer protection and fraud. We enable and protect Microsoft’s customers through creating a people first culture, adding value for every customer and helping our customers be safe and secure.

The Microsoft Executive Escalation team intakes and resolves cases that come to Microsoft outside of the designed support model. We seek to learn from every interaction and advocate for an effortless support experience to bring the voice of the customer into the design of the future. We work across the complete range of consumer offerings including software, services and devices.

Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CEnS organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, and also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The Customer Relationship Manager is responsible for handling customer escalations that come to the team through channels such as Executive, Legal and Press. Escalations will require direct customer interaction via phone with the goal of identifying and resolving issues related to consumer products and services, ensuring they are resolved within established guidelines/policies. These escalations are some of our most challenging and difficult customer issues and will at times require the individual to deal with highly sensitive customers and situations. Customer relationship managers are highly motivated people with empathy, passion, integrity, and a knack for investigation & problem solving. Customer relationship managers represent Microsoft by providing world class service and displaying our core principles in all their work.

Responsibilities:

• Customer recovery and problem resolution. Fully owning the customer relationship through to resolution
• Working directly with the customer across all lines of business including technical, devices, accounts, and billing
• Internal and external relationship management
• Managing issues in tight collaboration with call centers, Legal and press teams
• Documentation of customer issues for further analysis by the business
• Identifying reoccurring or emerging issues and escalating to the appropriate channels
• Collaborating with teams such as Legal and Public relations to ensure issues are managed appropriately
• Ensuring strict service levels are adhered to
• Self-prioritize and manage case work
• Cross training and team operational projects
• Follows all privacy policies, legal considerations

Qualifications

Required Qualifications:

• 6 to 7 years of experience working with Microsoft Products. Deep Technical support experience for the Windows and Office software (including consumer versions).

Preferred Qualifications:

• Customer Service and support experience
• Prior experience as a Support Engineer in Windows and Office products
• Demonstrated business maturity
• Escalation management & Critical situation handling
• Problem solving and research skills
• Organizational skills with attention to detail
• Understanding of Reverse logistics
• ITIL or similar problem management

Personal Attributes/Interpersonal Skills:

• Collaborative team player with strong stakeholder management skills
• Excellent time organization and close-out discipline
• Problem solver that can identify both short term mitigation and propose options for longer term resolution
• Strong written and verbal communication skills
• Excellent judgment, decision making skills, and the ability to work under continual deadline pressure
• Ability to manage and work within ambiguity to reach a successful outcome
• Ability to influence and build relationships in an international environment
• Inquisitive and proactive, actively seeing new problems
• Work remotely on individual issues whilst contributing to the team success

Technical Skills

• Microsoft Windows
• Microsoft Office
• Technical troubleshooting

Language

• Fluent English

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Database Quality Analyst

₹80,000 a month

Job details

Job Type

Full-time

Remote

Full Job Description

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The primary responsibility of this role is to continuously drive improvements in the quality of output in Cision’s Database Research business to ensure a positive customer experience.

Responsibilities

• Have a high quality/accuracy focus. Demand high quality levels in others.
• To be able to effectively plan and manage your working day to fully meet individual & departmental objectives and KPIs.
• Provide a service of the highest standard, following up on issues in a professional and timely manner.
• Working closely with other departments ensuring consistent delivery of results for both the business and its customers.
• Establish an extensive knowledge of the Quality Assurance processes, whilst maintaining a high-level understanding of the company’s operating systems, enabling the effective implementation of the departmental/customer policies and procedures.
• Ensure that Standard Operating Procedures (SOPs) are always followed to deliver consistent service internally and to all customers. Flag any issues with SOPs and actively look for improvements to enhance the customer's experience of Cision’s service.
• Have a high quality/accuracy focus. Demands high quality levels in other departments.
• Work with the QAM to actively seek out opportunities to further develop your knowledge and skills.

Essential Skills

• Communication: good verbal and written communication, strong interpersonal skills, excellent telephone manner.
• Third Party Vendors: Experience of dealing with third party vendors
• IT skills: Microsoft Office applications including Word, Excel and PowerPoint
• Results Oriented: strives to meet deadlines, uses initiative and readiness to make decisions.
• Determined: demonstrates a determination to succeed and has a consistent work rate
• Process Improvement: Can evaluate process and understands how to positively impact it.
• Problem Solving: Can identify problems and get to the root cause of issues in a timely manner.
• Proactively seeks to create solutions.

Key Competencies

• Organization: highly organized and focused
• Accuracy & Attention to Detail: checks work for errors, performs routine or repetitious tasks with care and attention, understands importance of detail.
• Relationship Building: ability to build relationships across teams.
• Sense of Urgency: works with urgency and speed to meet deadlines.
• Team Player: flexible, co-operative, helpful, willing to assist others in busy times.
• Self-Disciplined: proactive, works systematically, uses time efficiently and has ability to prioritize and meet deadlines.
• Adaptable to Change: Adaptable, interested in learning and developing to meet changing situations, an enthusiastic approach to the introduction of innovative technology and ideas

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

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